Frequently Asked Questions (FAQs)
Find answers to common questions about our loan products, processes, and policies. For further assistance, feel free to contact us.
Yes, ACG Leasing Limited is a Non-Banking Financial Company (NBFC) registered with the Reserve Bank of India (RBI) and operates in compliance with all applicable RBI regulations and guidelines.
We offer a range of financial products including personal loans, business loans, two-wheeler loans, e-rickshaw loans, and three-wheeler loans, subject to eligibility and internal credit assessment.
Loan approval timelines depend on documentation and eligibility. In most cases, approvals are completed within 24–48 working hours after successful verification.
No. We follow transparent pricing practices. All applicable interest rates, processing fees, and charges are disclosed upfront before loan sanction, in line with RBI Fair Practices Code.
Approved loan amounts are credited directly to the borrower’s verified bank account. We do not disburse loans in cash.
Loan repayments are made through bank transfers, ECS, or other digital payment modes as communicated during loan onboarding. Repayments are made only to ACG Leasing Limited.
You can reach our customer support team via phone, email, or the contact form available on our website. Our team will assist you with queries related to loans, repayments, or grievances.